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Southeast HVAC News
Reedy Industries equips service teams
with top data-driven technology solution.
The national commercial HVAC service leader and XOi
Technologies announce a collaboration that empowers field
techs to deliver enhanced efficiency and value. |
Reedy Industries, a leader in
commercial and industrial HVAC, plumbing, and building controls
services, and XOi
Technologies, a leading provider of technician-focused
technology solutions, announce a strategic collaboration that equips
field technicians with critical artificial intelligence- and
augmented reality-driven technology solutions.
With its strategic investment in XOi’s powerful curb-to-curb
technician enablement platform, Reedy has equipped its teams with
innovative smart technologies to increase efficiency, deliver
premier service and enhance the overall customer experience.
“In the midst of the growing labor and supply shortages in the
trades, we felt that XOi’s innovative solutions would provide a
clear advantage to support our technicians now and into the future,”
said Joe Kirmser, CEO, Reedy Industries. “Our legacy as a
best-in-class service company for our customers is based on
relationships and value, and this investment will help our
technicians continuously deliver quality service on a diverse
portfolio of equipment.”
XOi’s data-driven cloud-based solution allows techs to utilize,
aggregate and analyze critical job data and maximize customer value
through industry-leading efficiency, accuracy and accountability.
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“Empowering our
technicians with leading edge technologies to provide the highest
level of customer service and experience remains a major focus for
Reedy,” said Mike Harris, Senior Vice President, Reedy Industries.
“Our investment in a clear technology leader like XOi is a true
testament to this commitment.”
In addition, XOi’s
full suite of standardized workflows, job documentation
capabilities, and technician training and enablement solutions
empowers teams to build deep and easily accessible institutional
knowledge bases that support real-time decision-making and
data-based continuity.
“Our steadfast mission is to deliver the best all-in-one solution to
help contractors overcome labor shortages, streamline operations and
provide extraordinary service,” said Aaron Salow, founder and CEO of
XOi. “Our unique platform gives teams the capabilities to leverage
granular jobsite, equipment and historical data to help alleviate
the industry’s leading challenges.”
About XOi Technologies
XOi Technologies, one of the top workplaces in Nashville, is
changing the way residential and commercial field service companies
in the mechanical, electrical, and plumbing industries communicate
and serve their customers. XOi's all-in-one communication tool
seamlessly connects field service technicians, offices, and their
customers while enabling on the job photo and video documentation,
workflow automation, real-time remote video support and training,
and access to an extensive knowledge base of relevant equipment
documentation and training content. Through innovative technology,
XOi simplifies technicians' work, validates consistent quality, and
transforms the customer experience. To learn more, visit
https://xoi.io.
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