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Southeast HVAC News
FieldAware Raises the Bar
in Field Service Automation with New Mobile Apps.
Releases apps designed specifically for
tablets; upgrades existing smartphone apps.
FieldAware, a leader in cloud-based,
made-for-mobile field service automation solutions, has released new
apps designed to increase field service productivity and customer
service while maximizing revenue potential. The new tablet app takes
advantage of the larger displays and processing power of iOS and
Android tablets and upgrades to the existing iOS and Android
smartphone apps add new functionality and enhance usability. The new
mobile apps are available immediately and will be demonstrated for
the first time at the AHR Expo in New York City this week at Booth
#7123.
FieldAware Mobile Apps enable field service workers to streamline
legacy paper-based processes. They provide a centralized point for
all functions in the work order life cycle and are synchronized in
real-time with the entire field service team, dispatchers and back
office systems. Work order and asset management, job scheduling,
time sheets, quotes and invoicing can be managed directly by field
service workers through the FieldAware Mobile Apps. Integration with
FieldAware Web Apps in the central and back offices streamlines
processes and increases productivity. The solution provides in-time
reports and dashboards of the entire organization, or a subset of
functions, jobs and people, at any given time. Story
continues below ↓
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“Tablets are quickly
becoming the device of choice for many field service
organizations as they seek to add feature-rich functionality
that can improve operations and ultimately beat the
competition,” said Johnny Jones, Vice President of Global
Distribution for FieldAware. “Our new tablet apps and upgrades
to our smartphone apps will help field personnel to be even more
productive and field service companies more profitable.”
The tablet apps support auto-rotation and include a new columnar
format that enables technicians to view all work order or
customer-related information on a single screen. Action buttons
that enable technicians to view work orders and related tasks,
customer information and customer equipment as well as to adjust
software settings and “sync” the device are now available from
every screen. The smartphone apps have also been upgraded and
now include improved navigation and the ability to view all work
order information from a single screen.
“FieldAware’s new app designed specifically for tablets has
helped our technicians be even more productive. They can see
more information on a single screen and access FieldAware’s
total functionality even faster. We love the new app.” Robert
Henrich, President, Henrich Equipment Co., Inc.
In field testing, FieldAware’s new tablet apps saved technicians
an average of thirty minutes per day over apps designed for
smartphones (iOS and Android apps not designed specifically for
tablets); the improved smartphone apps saved an additional ten
minutes over the existing apps.
About FieldAware
FieldAware is re-shaping the field service industry. Our
made-for-mobile, cloud-based field service management software
is easy to use and built with incredible flexibility – a
combination that enables field service organizations to better
serve their customers and outperform the competition. The
FieldAware software was architected as a native mobile platform,
which works seamlessly with a business’s existing applications,
with no incumbent legacy technologies to modify or migrate from.
We combine our software with the industry’s best implementation,
on-boarding and support services, enabling companies to take
full and rapid advantages of advances in today mobile field
service environment. For more information, visit
fieldaware.com.
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